Audit Recovery Group LLC (ARG): Air Cargo Revenue Optimization & Profit Recovery Auditors

~ NEWS BRIEFS ~

United Airlines renews agreement with Audit Recovery Group. As one of its first clients, ARG is proud to announce that United Cargo has extended the term of its initial agreement and retained ARG for its revenue optimization services. Through this contract, ARG will continue to add incremental revenue to United Cargo’s operation.

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Delta Airlines selects Audit Recovery Group LLC to provide revenue optimization & recovery services to its cargo operation. ARG’s solution will provide an independent, ongoing, comprehensive review of Delta Cargo’s revenue streams which will result in more efficient, and effective booking of cargo revenue.

METHODOLOGY USED FOR REVENUE OPTIMIZATION AUDIT

The methodology that Audit Recovery Group employs is presented in the form of a process flow diagram.

This approach is the culmination of years of experience, and when followed by our experienced professionals, and used in conjunction with ARG’s ATLAS auditing system, bottom-line results are provided to our clients.

PROCESS FLOW AND METHODOLOGY

Pre-engagement activities (Estimated time 3-4 weeks):

Resource requirements are defined by ARG in the form of a Statement of Work. This document serves as a roadmap for establishing the ARG / client relationship and provides a basis for a contract. IT requirements, collection standards and processes, communication channels, and other pertinent facets of the engagement are defined.

Data Load:

Customer invoice and payment data is fed into ARG’s databases on a predefined, regular basis. This data is transferred through a secure VPN connection setup by ARG, or via ARG’s FTP server.

Proprietary Audit Process (ATLAS system):

Throughout the audit, ARG professionals use the ATLAS system (Advanced Transactional Link and Analysis System), an internally developed auditing system to review customer transactions and to analyze massive amounts of data. Auditors can employ regression testing models, pattern matching routines, and adhoc querying functionality to isolate problematic areas. The transaction review is limited to closed receivables (i.e. items paid in full by the customer). Potential under billings are grouped and reviewed by the audit team.

Customer Balance-dues / Invoices:

Invoice adjustments, often referred to as balance-dues, are generated for each under billing situation and submitted by ARG to the customer. Customer payments relating to ARG invoice adjustments are sent to the normal payment centers, and processed by your Cash Applications group. Customer inquiries relating to the balance-dues are addressed by ARG professionals acting in your name. The protocol used by ARG when submitting invoices and addressing customer inquiries is adapted to fit the standard operating procedures of our clients. This provides a seamless, consistent image to the customer, and a better means for resolving invoice adjustments in an expeditious manner.

ARG Compensation:

Audit Recovery Group is compensated based on the percentage of collected invoice adjustments. This performance-based compensation structure means that ARG bears the risk and guarantees that each client will receive the best possible service.

Management Reporting:

On a monthly basis or other timetable defined by the client, ARG will provide a summary report of the under billings identified during the prior period. This information can also be obtained via a secure login to ARG’s client web portal.

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